Reference

How We Handle Your Account Information

We collect and protect the data you share when you open an account, deposit via bKash or Nagad, place bets on cricket markets, and withdraw winnings.

Account registration dataPayment wallet detailsDevice and session logsCookie preferencesYour access rights

Explore Lobby Read FAQ

What We Collect and Why We Need It

bdtk2 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register we ask for your mobile number, email and date of birth so we can verify your account and send withdrawal confirmations. Payment data arrives when you deposit through bKash, Nagad or Rocket — we log the transaction reference, amount and timestamp to match

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your wallet credit and resolve any disputes. During gameplay we record which slots, live tables or sportsbook events you open so we can show relevant game suggestions and detect unusual betting patterns that might indicate account compromise. Device information — your IP address, browser type, operating
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system and screen size — helps us optimise the mobile layout for players in Dhaka, Chittagong and other Bangladesh cities, block duplicate accounts, and meet regional access requirements. We store session cookies to keep you logged in and analytics cookies to measure which promotions convert; you
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can disable non-essential cookies in your account settings without losing core lobby access. We retain transaction records for seven years to comply with financial audit standards, but you can request a copy of your personal data or ask us to delete your account and associated records
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by contacting support. This policy applies to users in regions where our platform is permitted under local law; availability depends on your jurisdiction and we do not guarantee access where prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PROTECTION LAYERS

How We Secure What You Share

We encrypt payment data with industry-standard SSL so your bKash PIN and Nagad credentials never reach our servers in plain text. Personal details live on isolated database clusters with role-based access, meaning only verified staff in our compliance and support teams can view your profile during account reviews. We never sell your data to advertisers or share it with third parties except payment processors who clear your deposits and our licensed game providers who stream live tables.

Data Encryption

Every deposit and withdrawal request travels over TLS 1.3 encrypted channels; card details and mobile-wallet PINs are tokenised before they leave your device so even our backend never sees the raw credentials, only a one-time reference the payment gateway uses to authorise the transaction.

Cookie Management

Essential cookies keep you logged in and remember your language choice; analytics cookies track which game categories you open most so we can improve the lobby layout. You can block non-essential cookies in Account Privacy without losing access to slots, live tables or sportsbook markets.

Retention Policy

We keep transaction logs for seven years to meet audit rules, but profile data and session history are deleted six months after your last login unless you request earlier removal. Once you close your account and withdraw the balance, we anonymise betting records so historical reports remain accurate without exposing your identity.

Access Requests

Ask us for a JSON export of every data point we hold — registration fields, deposit timestamps, game-session logs, IP addresses and cookie consents. We generate the file within five business days and email a password-protected download link to your registered address; the link expires after 48 hours for security.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, update your details, withdraw consent for marketing messages, or delete your account entirely, use any of the channels below. Our team handles data requests within five business days and sends confirmation to your registered email once the change is live.

Privacy Policy Answers

We ask for your mobile number, email address, date of birth and preferred currency during signup so we can verify your identity, send withdrawal confirmations, and display balances in your chosen denomination. Device fingerprint data helps us block duplicate accounts and detect unusual login patterns.

Your mobile-wallet PIN never reaches our servers; deposits are processed through encrypted payment gateways that return only a transaction reference and status code. We store the reference, amount and timestamp in our ledger so you can review your history, but the actual wallet credentials remain with bKash or Nagad.

Log in and open Account Privacy, then click Request Data Export. We compile your registration details, transaction records, game-session logs, IP history and cookie consents into a JSON file and email a download link within five business days. The link expires after 48 hours.

Open Account Privacy and toggle off Marketing Emails or Marketing SMS; the change takes effect immediately and you will still receive transactional messages like withdrawal confirmations and security alerts. Alternatively click the unsubscribe link at the bottom of any promotional email we send.

Once you withdraw your remaining balance and submit a closure request through support, we anonymise your profile within 30 days — transaction records remain in aggregated reports for audit compliance but your name, mobile number and email are permanently removed from our active database.

We share transaction data with payment processors like bKash and Nagad to clear deposits and withdrawals, and session tokens with game providers like Pragmatic Play and Evolution so they can stream live tables to your account. We never sell your profile to advertisers or data brokers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Appbdtk2 App

How We Handle Your Account Information

How We Secure What You Share

Data Encryption

Cookie Management

Retention Policy

Access Requests

Reach Us About Your Data

Privacy Policy Answers

01 What personal information does bdtk2 collect when I register?

02 How is my bKash or Nagad payment information protected?

03 Can I see all the data bdtk2 has stored about my account?

04 How do I stop receiving promotional emails or SMS from bdtk2?

05 What happens to my data if I close my bdtk2 account?

06 Does bdtk2 share my information with third parties?

Privacy Policy

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